Vineet Puri - Va
“I HAD MY LARGE ROOFING PROJECT COMPLETED BY THEM EARLY LAST YEAR. IT WAS A GREAT EXPERIENCE WORKING WITH THEM. THE MANAGEMENT, STAFF AND WORKERS ARE VERY PROFESSIONAL. THEY DELIVERED GOOD QUALITY WORK, BEST MATERIALS, TIMELY INSTALLATION, CLEAN-UP, WELL-COMMUNICATED EFFORT, WITH WARRANTY DOCUMENTATION AND WITH SUFFICIENT FOLLOW-THROUGH.
I WOULD STRONGLY RECOMMEND WORKING WITH THEM AND THINK THAT YOU ARE IN GOOD HANDS WITH THEM.”
Vivian Roeder - Bristow, Va
” YES, I HIGHLY RECOMMEND MSCR CONSTRUCTION AND ROOFING. I HAD MY ROOF REPLACED, GUTTERS, AND INTERIOR DAMAGE SO I DEALT WITH THE 3 DIFFERENT CREWS TO COMPLETE THE WORK. I WAS TOTALLY IMPRESSED BY THEIR PROFESSIONALISM AND COMMUNICATION. THEY MADE THE PROCESS OF DEALING WITH MY INSURANCE COMPANY (NATIONWIDE) TOTALLY SEAMLESS DESPITE THE FACT THAT THE HAIL DAMAGE NOT ONLY HAD IMPACTED THE ROOF BUT ALSO THE GUTTERS AND WE DID HAVE INTERIOR DAMAGE.
THEY KEPT ME ABREAST OF THE PROGRESS AND CC’D ME ON EVERY EMAIL BETWEEN THE ADJUSTER (PHIL) AND MY INSURANCE COMPANY. I KNEW EXACTLY WHERE WE WERE IN THE PROCESS WITH THE CLAIM AS THEY KEPT ME IN THE LOOP. ANY QUESTION I HAD, I EITHER EMAILED OR TEXTED, THEY ALWAYS PROMPTLY RESPONDED. THEY’RE TERRIFIC!
AS FAR AS THE STAFF, WE COULD NOT BE MORE PLEASED. THEY COORDINATED A DATE FOR THE ROOFERS TO COME THAT WAS CONVENIENT FOR US. THEY SHOWED UP PROMPTLY AT 8AM AND THEY ‘TARPED’ AROUND THE BUSHES, ON THE LAWN AREA AROUND THE PERIMETER OF THE HOME AND EVEN CAREFULLY MOVED THE DECK FURNITURE SO THEY COULD PLACE TARP OVER IT (WHICH I WAS TOTALLY SURPRISED THAT AT THE END OF THE JOB, THEY REARRANGED IT EXACTLY AS WE HAD IT LAID OUT).
THERE WERE PROBABLY 6 GUYS. HALF THE CREW TOOK LUNCH WHILE THE OTHER KEPT WORKING AND THEY ALTERNATED SO WORK NEVER STOPPED (NOT SURE I’D RECOMMEND BEING HOME FOR THE NEW ROOF PLACEMENT SINCE IT’S REALLY NOISY AND THE HOUSE SHAKES BUT WE WERE HOME FOR THE SAKE OF THE DOG). BY 4PM, THE NEW ROOF WAS TOTALLY DONE AND THERE WAS NOT A PIECE OF TRASH OR ANYTHING ANYWHERE. THEY PICKED UP ALL THE BLUE TARP, WALKED AROUND SEVERAL TIMES WITH MAGNETS PICKING UP ANY NAILS. TOTALLY IMPRESSED HOW NEAT IT WAS AND SUPER PLEASED AS THE ROOF LOOKS GORGEOUS.
ON A SEPARATE DAY SHORTLY AFTER THE ROOF WE HAD THE GUTTER TEAM COME. DIFFERENT SET OF GUYS, JUST AS POLITE AND EFFICIENT AS THE FIRST GROUP. SAME METICULOUS WORKMANSHIP AND IN A FEW HOURS, ALL DONE. NO TRASH, NO SIGN OF THEM EVER BEING THERE OTHER THAN THE GREAT LOOKING NEW GUTTERS.
THE LAST ONE WAS THE INTERIOR CREW; JUST TWO GUYS. PROMPTLY SHOWED UP EXACTLY AT THE TIME THAT WE AGREED UPON. SUPER RESPECTFUL AND CAREFUL AROUND THE FURNITURE, PAINTINGS ON THE WALLS (THE DAMAGE THEY WERE REPAIRING WAS IN THE CEILING OF OUR FAMILY ROOM), COVERED THE FLOORS, ROLLED UP RUGS, SUPER CAREFUL WITH THE KNICK-KNACKS AND EVERYTHING ELSE IN THE AREA. THEY COVERED EVERYTHING IN PLASTIC OR WITH CLOTHS AND AFTER WAITING FOR MATERIAL TO DRY AND PAINT TO DRY, THEY WERE DONE. THEY REARRANGED EVERYTHING LIKE THEY FOUND IT AND WE WERE BEYOND PLEASED.
SORRY TO BE SO LENGTHY BUT I WANTED TO SHARE AS MANY DETAILS AS POSSIBLE.”
Raj Saggu - Va
“MSCR CONSTRUCTION AND ROOFING JUST RECENTLY COMPLETED A ROOF REPLACEMENT THROUGH INSURANCE AT MY RESIDENCE. WE HAD TRAVELERS AS OUR INSURANCE COMPANY. THEY HAD BEEN GIVING US A TOUGH TIME WITH GETTING IT APPROVED. WE GOT MSCR CONSTRUCTION AND ROOFING TO COME IN AND DEAL WITH THEM. SHORTLY AFTER WE WERE APPROVED.
IN TERMS OF PERFORMANCE THEIR WORK WAS VERY GOOD. THEY HAD A PROJECT MANAGER ON SITE WHO KNEW WHAT HE WAS DOING. THEY INSTALLED A VERY GOOD PRODUCT. AND MOST IMPORTANTLY THEIR CLEAN UP WAS VERY GOOD. MY OTHER NEIGHBOURS HAD NIGHTMARE EXPERIENCES WITH CLEANUPS WITH THE OTHER CONTRACTOR THEY USED. SO THAT WAS VERY IMPORTANT TO ME. THE STAFF WAS EASY TO COMMUNICATE TO. SO THEY WERE ABLE TO ADDRESS EVERYTHING I NEEDED. WHICH IS WHY I WOULD USE THEM AGAIN. GOOD LUCK WITH YOUR PROJECT. “